These terms apply to your use of huloglobal.com and any page, form, download or tool made available on it (the “Site”). By using the Site you agree to them. If you do not agree, please do not use the Site.
Separate terms apply to specific products and services and take precedence over these terms for those products:
- PayrollOS subscription terms for the hosted PayrollOS service.
- Vendure plugin licence, refund and support policies for our commercial Vendure plugins.
- Terms of business for bespoke software development and consultancy engagements.
- Acceptable use policy, Trade mark and brand policy, Copyright and takedown, Privacy notice, Cookie notice and Candidate privacy notice, each of which forms part of these terms.
1. Who we are
The Site is operated by HULO Global Limited (“HULO”, “we”, “us”), a company registered in England and Wales under company number 17134928, with its registered office at Unit A, 82 James Carter Road, Mildenhall, United Kingdom, IP28 7DE. Our ICO registration reference is ZC158327. You can contact us at [email protected] or at the registered office.
2. Changes to these terms and to the Site
We may revise these terms at any time by updating this page. The date at the top shows when they last changed. Your continued use of the Site after a change means you accept the revised terms. We may change, suspend or withdraw any part of the Site without notice and will not be liable if the Site is unavailable at any time or for any period.
3. Using the Site
You may use the Site only for lawful purposes and in accordance with these terms and the Acceptable use policy. In particular you must not:
- attempt to gain unauthorised access to the Site, the servers on which it is stored, or any connected server, computer or database;
- introduce viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful;
- attack the Site by way of a denial-of-service or distributed denial-of-service attack;
- scrape, crawl, harvest or systematically extract content or data from the Site other than through the means we publish for that purpose (for example the sitemap, or documentation we make available for download), or use automated tools to submit forms;
- submit false, misleading or infringing material through any form on the Site;
- use the Site to send unsolicited or unauthorised advertising or promotional material;
- reproduce, duplicate, copy, sell or resell any part of the Site in contravention of these terms;
- remove or alter any copyright, trade mark or other proprietary notice.
We may report any breach to the relevant law-enforcement authorities and co-operate with them, including by disclosing your identity. We may also terminate or suspend your access to the Site immediately if you breach these terms.
4. Accounts, forms and submissions
Some parts of the Site let you send us information: for example the contact form, job applications, licence-portal logins for our Vendure plugins, or support requests. You are responsible for the accuracy of what you send, for keeping any credentials we issue to you confidential, and for everything done using them. Tell us at once if you believe a credential has been compromised.
You must be at least 18 years old, or the age of majority where you live if that is higher, to enter into a contract with us through the Site.
5. Intellectual property
We own or license all intellectual property rights in the Site and in the material published on it, including text, software, designs, graphics, page layout, logos, product names, documentation and the selection and arrangement of them. Those works are protected by copyright, trade mark, database right and other laws around the world. All rights are reserved.
You may view, download and print pages from the Site for your own personal or internal business use, provided you keep all copyright and proprietary notices intact and do not modify the material. You must not use any part of the Site’s content for commercial purposes without a licence from us.
Our names, logos and product names are trade marks of HULO Global Limited whether or not registered. The Trade mark and brand policy explains what you may and may not do with them. Nothing on the Site grants you a licence to use any trade mark.
Software we distribute (for example Vendure plugins, or PayrollOS) is licensed, not sold, under the licence terms that accompany it. Open-source components remain subject to their own licences.
6. Feedback and suggestions
If you send us ideas, suggestions or feedback about our products, we may use them without restriction or payment. Do not send us anything you consider confidential unless we have signed a confidentiality agreement with you first.
7. Content and no reliance
The content on the Site is provided for general information. It is not professional, legal, tax, payroll, accounting or security advice, and you should not rely on it as such. Product descriptions, feature lists, prices and availability may change without notice and are not an offer capable of acceptance; a contract for any product or service is formed only under the terms that apply to that product or service.
We make reasonable efforts to keep the Site accurate and up to date, but we make no representations, warranties or guarantees, express or implied, that the content is accurate, complete or current, or that the Site will be secure, error-free or available without interruption.
8. Third-party links, content and services
The Site may link to third-party websites, resources or services, and may embed third-party services such as CAPTCHA, analytics, video or payment providers. We do not control them and are not responsible for their content, availability, privacy practices or terms. Links are provided for your convenience and do not imply endorsement.
Third-party product names appearing on the Site, including operating systems, office suites, payment networks and e-commerce platforms, are the trade marks of their respective owners. HULO Global Limited is independent of those owners and is not affiliated with, sponsored by or endorsed by any of them unless we expressly say so in writing.
9. Our liability
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by English law.
If you are a business user, to the fullest extent permitted by law we exclude all implied conditions, warranties, representations or other terms that may apply to the Site or its content, and we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with your use of or inability to use the Site or your reliance on its content. In particular we will not be liable for loss of profits, sales, business or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss.
If you are a consumer, the Site is provided for domestic and private use only and we have no liability to you for any business loss. We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill, but we are not responsible for loss or damage that is not foreseeable. Nothing in these terms affects your statutory rights.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack or other technologically harmful material that may infect your equipment, programs, data or other proprietary material due to your use of the Site or your downloading of content from it or from any site linked to it.
10. Indemnity (business users)
If you use the Site in the course of a business, you agree to indemnify us against all liabilities, costs, expenses, damages and losses (including reasonable legal fees) arising out of or in connection with your breach of these terms or your misuse of the Site.
11. Privacy and cookies
We process personal data as described in our Privacy notice and use cookies and similar technologies as described in our Cookie notice. Job applicants should read the Candidate privacy notice.
12. Security research
We welcome responsible reports of security vulnerabilities. Our Vulnerability disclosure policy explains how to report a finding and what we ask of researchers. Testing outside that policy is not authorised.
13. General
These terms, and any dispute or claim arising out of or in connection with them, their subject matter or formation (including non-contractual disputes or claims), are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, except that if you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your local courts.
If any provision of these terms is held to be invalid or unenforceable, the rest continue in full force. Our failure to enforce any right does not waive it. These terms are between you and us; no other person has any right to enforce them. We may transfer our rights and obligations under these terms to another organisation; you may not transfer yours without our written consent.
If you have a complaint about the Site, email [email protected] and we will respond within ten working days.